Starbucks Closing Locations in Multiple States

Starbucks Announces Closures of Mobile-Order and Pick-Up-Only Stores

Starbucks has recently announced plans to close up to 90 mobile-order and pick-up-only store locations across 23 U.S. states in fiscal year 2026. This move is part of the company’s broader "Back to Starbucks" business model, which emphasizes meaningful customer interactions over streamlined service. The decision reflects a shift in strategy aimed at redefining the brand experience by prioritizing human connection.

Not all mobile-order and pick-up-only locations will be closing. Some of these stores are expected to be converted into traditional coffeehouses with seating areas, offering a more conventional Starbucks environment. However, the exact locations that will undergo this transformation have not yet been disclosed.

Why Are These Stores Closing?

Since September 2024, Starbucks has been working on its "Back to Starbucks" model, which focuses on enhancing worker and customer interaction. The goal is to create a more personable and engaging customer experience. During a recent quarterly earnings call on July 29, Starbucks’ Chairman and CEO, Brian Niccol, explained that the mobile-order and pick-up-only format was overly transactional and lacked the warmth and human connection that defines the brand.

Niccol emphasized that the company aims to deliver drinks in four minutes or less while still maintaining meaningful interactions. This new approach seeks to balance efficiency with a more personalized touch, ensuring customers feel valued and connected to the brand.

History of Pick-Up Only Locations

Pick-up only locations began appearing in 2019 as a way to reduce wait times for customers. However, Niccol believes that the "Back to Starbucks" model can achieve both reduced wait times and deeper customer engagement. This shift marks a significant change in how Starbucks operates, moving away from a purely convenience-driven model to one that values personal connections.

Which Stores Are Being Closed?

The closures are expected to impact up to 90 stores nationwide, with California, Illinois, New York, and Texas seeing the most significant number of affected locations. Other states, including Arizona, Colorado, Connecticut, Georgia, Hawaii, Florida, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington, are also set to be affected.

While Starbucks has not officially confirmed the specific locations of the closures, some outlets have reported shutterings for these stores, which are listed as pickup locations. Here are some of the locations impacted:

Arizona

• Chandler: Arizona Ave & Loop 202
• Tempe: 55th St & Broadway
• Tucson: Speedway & N Part Ave

California

• Colton: Pepper & Valley
• Fontana: Sierra & Marygold
• Gilroy: Gilroy Town Place
• Glendale: Brand & Milford
• Verdugo & Cañada
• Half Moon Bay: Hwy 1 & Belleville
• Los Angeles: Broadway & 8th
• Western & Venice
• National & Overland
• Santa Fe & 3rd
• Union Station East Portal
• Wilshire & Western Ave
• Ontario: Mountain & Hawthorne
• Rancho Cucamonga: Baseline & Day Creek
• Redondo Beach: Artesia & Flagler
• Salida: Broadway & Curtis
• San Diego: Broadway & Front
• San Francisco: California St & Drumm St.
• Santa Monica: Main & Ashland
• Yorba Linda: Yorba Linda & Lakeview

Colorado

• Fort Collins: Laurel & College

Connecticut

• Stratford: Barnum Avenue

Georgia

• Atlanta: Piedmont & Auburn

Hawaii

• Honolulu: King St & Alakea

Florida

• Miami: Biscayne & NE 3rd St
• FSU Azalea Hall

Illinois

• Chicago: 227 W Monroe
• 555 S Dearborn
• Addison & Sheffield
• Prentice Women's Hospital
• Wrightwood & Racine
• Dickens: 2063 N Clark
• Fort Wayne: Lima & Waukegan
• Glenview: Lake & Waukegan
• Hyde Park: 55th & Woodlawn
• Plainfield: 127th & Route 59
• Schaumburg: Golf & Higgins

Maryland

• Baltimore: JHH Weinberg Building
• Towson: Towson Armory Building
• Dulaney Plaza

Massachusetts

• Boston: Beth Israel
• Cambridge: Lechmere
• Medford: Tufts Medford

Michigan

• Grand Rapids: Ionia & Oakes

Minnesota

• Minneapolis: 33 S 6th St City Center Skyway
• Nicollet & 26th St

New York

• Manhattan: 40th & 8th with Amazon Go
• 13th & University
• 42nd & Park
• 52nd & 7th
• 56th & 2nd
• 59th between Park & Lexington with Amazon Go
• 5th Ave between 41st & 42nd
• 67th St & Columbus Ave
• 76th & Second
• Broadway between 36th & 37th
• Carmine & Varick
• North Babylon: Deer Park Ave & Woods Road
• New York: Pace University
• Yonkers: Yonkers & Sawyer Place

North Carolina

• Charlotte: 601 Tryon Ally CLT Center
• Durham: 9th St Duke
• Raleigh: Hillsborough & Pogue St

Ohio

• Columbus: OSU Neil Ave & 11th
• Hamilton: Princeton Glendale Road
• Oxford: Miami University OH Bell Tower

Oklahoma

• Moore: 12th St & Moore Ave

Oregon

• Eugene: Knight Campus

Pennsylvania

• Philadelphia: Springfield & Baltimore Pike
• 17th & Chestnut

South Carolina

• Greenville: Camperdown Plaza

Tennessee

• Nashville: Amazon Tower 1
• Broadwest
• Fifth Third Center

Texas

• Austin: 22nd & Rio Grande
• Dallas: 2401 Victory Park Lane
• Fort Worth: 2nd & Commerce
• Houston: City Centre
• Hillcroft & US 59
• IAH Terminal E Gate 1
• IAH Terminal E Gate 5
• IAH Terminal E Gate 18
• Killeen: W Rancier Ave & N 2nd
• Rosenberg: Hwy 59 & Hwy 762
• Waco: I-35 & Valley Mills

Virginia

• Charlottesville: 1001 W Main St
• Richmond: VCU Main & Harrison

Washington

• Bellevue: 4th & Bellevue Way
• Redmond: Downtown Redmond
• Seattle: 1st & Denny
• U Village N